Gracious Words Are A Honeycomb, Sweet To The Soul & Healing To The Bones

FAQ

Returns
Due to the intimate nature of our products, we do not offer returns or refunds on used products, however we will exchange any product that is defective at the seller's discretion. 
 
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@up-beauty.com
 
Shipping 
All orders placed online at www.up-beauty.com are processed within 48 hours. You will receive an e-mail notification when your products are shipped.
We pay a portion of your shipping fees, but they do vary depending on the order and will appear on the screen before you confirm your order. 

Prices at check out are in CAD but you will be charged the currency rate of your country. Please also check the currency converter to see the prices in CAD, USD, GBP.

Every Tuesday is Free delivery in the Durham region. With a minimum of $30 purchase U.P. Beauty will deliver your items for Free. There is also free delivery on products with minimum purchase starting from $65.00
 
Delivery times
U.P. Beauty strives to have orders delivered as quickly as possible once your order is accepted, using the delivery method you select on our Site. Delivery times and fees will vary based on the shipment destination and delivery method selected.

All products are natural, made with quality ingredients and do not have parabens, silicone, phtalates, synthetics fragrances, mineral oil, petroleum or formaldehyde. 

Products are Vegan and are not tested on animals. 

Please reach out with any additional questions to info@up-beauty.com 

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